Method and system for coordinating data and voice communications via customer contact channel changing system over IP | Patent Number 06668286
US 06668286 B2Filled DateSep 13, 2001
Priority DateSep 25, 1995
Publication DateMar 14, 2002
Expiration DateSep 25, 2015
Inventor/ApplicantsRobert James Ouellette
Laurie Edward Mersereau
William Alexander Noble
Robert James Ouellette
Laurie Edward Mersereau
Bruce Edward Kierstead
Thomas Howard Bateman
William Alexander (Sandy) Noble
Thomas Howard Bateman
Timothy Lee Curry
Bruce Edward Kierstead
Timothy Lee Curry
John Alan Lockett
John Alan Lockett
Laurie Edward Mersereau
William Alexander Noble
Robert James Ouellette
Laurie Edward Mersereau
Bruce Edward Kierstead
Thomas Howard Bateman
William Alexander (Sandy) Noble
Thomas Howard Bateman
Timothy Lee Curry
Bruce Edward Kierstead
Timothy Lee Curry
John Alan Lockett
John Alan Lockett
ExaminesPERVEEN, REHANA
Art Unit2182
Technology Center2100
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