Ann Conkle
Dec 27, 2011

Italy fines Apple 900,000 euros

The Italian antitrust authority has fined Apple a total of 900,000 euros ($1.2 million) for failing to adequately inform customers about their rights to product guarantees and assistance. According to the decision, Apple did not properly inform customers that they were entitled to two years of free assistance under Italian law. Information provided about the "AppleCare Protection Plan" encouraged customers to buy the service without clearly explaining that it overlapped with the free assistance, the competition authority said. Apple faces a separate investigation by European regulators into whether it struck price-fixing deals with e-book publishers, blocking rivals and hurting consumers.

 
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