Method and apparatus for intelligent routing of incoming calls to representatives in a call center | Patent Application Number 9473951

9473951
Not Appealed
Patent NumberUS 06798876 B1
Publication Number-
Filled DateDec 29, 1999
Priority DateDec 29, 1998
Inventor/ApplicantsSrinivas Bala
ExaminesLE, KAREN L
Art Unit2642
Technology Center2600
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