Method and apparatus for intelligent routing of incoming calls to representatives in a call center | Patent Number 06798876

US 06798876 B1
Application Number9473951
Publication Number-
Pendency4 years, 9 months, 5 days
Filled DateDec 29, 1999
Priority DateDec 29, 1998
Publication Date-
Expiration DateDec 29, 2018
Inventor/ApplicantsSrinivas Bala
ExaminesLE, KAREN L
Art Unit2642
Technology Center2600
Assignments
247.ai
Current
At&t ServicesAt&t Company
Original
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