Method and system determining the complexity of a telephonic communication received by a contact center | Patent Application Number 12079685

12079685
Not Appealed
Patent NumberUS 08023639 B2
Publication NumberUS 20080260128 A1
Filled DateMar 28, 2008
Priority DateMar 30, 2007
Inventor/ApplicantsKelly Conway
David Gustafson
Christopher Danson
Douglas Brown
ExaminesSMITH, CREIGHTON H
Art Unit2614
Technology Center2600
Assignments
Mattersight Corporation
Current
Mattersight CorporationNice Systems
Original
Law Firm
You must be logged in to view
Login
Attorneys
Subscription-Only
View Concierge Program
Patent Prosecution report image

Empower your practice with Patexia Publication Prosecution IP Module.

Get access to our exclusive rankings and unlock powerful data.
Check our Latest ReportPurchase IP Module

Looking for a Publication Attorney?

Get in touch with our team or create your account to start exploring a network of over 120K attorneys.